Emotional Intelligence (EI) involves a set of skills that defines how effectively you perceive, understand, reason with and manage your own feelings and the feelings of others. At work, whether as a leader or a team member, higher levels of EI are associated with higher levels of performance.
Research has shown that 90% of Top Performers are high in Emotional Intelligence
In the workplace EI makes a real difference. In this era of democratic organisations, high levels of EI are essential as a primary leadership tool to inspire team performance and generate and channel constructive energy within a business.
But it is not only today’s leaders who need to be aware of EI, each and every one of us can increase our effectiveness and satisfaction through an awareness of our emotional intelligence and adopting strategies to reach our goals.
We have adopted the GENOS EI model that identifies the seven emotional skills shown opposite.
Using the GENOS EI model these skills can be identified and measured through assessment and developed through training and coaching. This is equally relevant to general EI training, leadership development, building team productivity and graduate skills training.
“In the fields I have studied, Emotional Intelligence (EI) is much more powerful than IQ in determining who emerges as a leader. IQ is a threshold competence. You need it, but it doesn’t make you a star. Emotional Intelligence can.”
(Warren Bennis, author of On Becoming A Leader)